Offerings

Services

SAAS

IAAS

CAAS

DAAS

For A more Efficient and smooth uplift to Digital Transformation with collaborative Tools That nurture organisational Structure and resolve the pain points needed to grow.

Assessing and sizing for the organization current infrastructure, weather it was on-premise or on Cloud to Consult on recommended Hosting Platform that empowers your infrastructure to be fully utilized.

Cyber infrastructure ControlSD WAN Connectivity Solution

Building Modern APPS(Web/Mobile) using Google AI and Machine Learning technology integrating API and specific designed algorithms to work on the desired Output, while supporting most Languages

ZOHO

Mail
Finance

MICROSOFT

Office 365 packages
Connect/Collaboration/Store/Backup

GOOGLE CLOUD

Connect/Collaborate/Access/Manage ( G-suite )
Mobile Device Management
MAP API Key integration

COPPER

Customer Relationship Management to Ease tracking, and monitoring your sales team progress and help build G Suite integration

ODOO

Customisable ERP/Finance/HR/Inventory
FullyIntegratable API/Reporting/Cloud Solution

GOOGLE CLOUD PLATFORM

Compute Engine
App Engine
Kubernetes
Artificial Intelligence
Big Data / Data Studio

Microsoft

Azure Hosting(Kubernetes Hybrid Cloud Solution)
Express Routes

AMAZON

AWS Hosting + Express Route

STC

Cloud KSA Local Hosting

SECURITY

Patch Management
SIEM Solution & Vulnerability Management
File Integrity Monitoring
Network Access Controls (NAC)
Privileged access management (PAM)

SD-WAN

Faster services provisioning
Scalability
Business Agility
Dynamic
Lower Network Connectivity Services Cost

MOBILE APPLICATION

App Customization
App Builder Tool
App Hosting

WEB APPLICATION

Web Mail Addon+
Web Customization
Web Hosting

API EXCHANGE

The API interoperability platform that powers Digital ecosystems across industries
APigee (API Management tool)

ERP

Customization Features

OmniClouds Managed Services Categories

Platinum Support

Proactive Technology Management

24 / 7 / 365 availability monitoring & alerting for servers and network devices.
Up/Down monitoring of SNMP-enabled network devices
Server performance monitoring (CPU, Memory, Paging File, Disk Space).
Internet Service(s) availability.
Event Log monitoring.
Backup monitoring.
24 / 7 / 365 remote troubleshooting and resolution for servers.
Desktop optimization services (Operating System & MS Office updates, disk defragmentation, temp file deletion, common program updates (optional))
Server preventative maintenance.
Installation of approved Microsoft Security patches.
Active Directory Health Check.
Exchange Health Check.
Installation and centralized management of Antivirus and updates.
Remote Access to desktops (if needed).
SDWAN Managed Network along to Policies changes based on client request.
Third Party Network monitoring and performance and periodically outages reports providing.
Network investigating and troubleshooting.
Network consultancies

Network Administration/Reporting

Dedicated Network Administrator.
Application of OmniClouds Best Practices across the client network.
Monthly discussion to review current network health.
Monthly report on all centralized services
Network documentation & Technology asset management / inventory services.

Reactive Support Services

Business Hours (8am-6pm) Remote Support (Phone / Email / Remote Session/WhatsApp) – Included for all services description.
Business Hours (8am-6pm) On-Site Support at discounted rate.
Secure online customer portal (enter/update service tickets, view ticket status)
End user ‘How To’ questions.
Problem isolation and resolution.
Discounted After Hours, Weekend and Holiday Onsite Support

Technology Consulting

My CTO (Dedicated Chief Technology Officer Consultancies Services from our high executive Network Team).
Quarterly technology review & presentation of technology summary.
Design Desk resources (solution design, recommendations).
Technology budget planning.
Business impact of technology decisions.
Procurement services for hardware/software purchasing.
Third party vendor assistance services.

- II. Ongoing Support

After the setup is complete, your users can now create tickets for support. This can be completed by submitting issues in one of the following ways:

Submit a ticket through our ticket system at http://.com
Send an email directly to.com, this will create a ticket for you and send you the automatic ticket email so your users have access to check the status.
Call our main phone # and press 2 for Support if non-urgent Users should leave detailed message describing the issue, their name and business and the best call back #

GOLD Support

Proactive Technology Management

24 / 7 / 365 availability monitoring & alerting for servers and network devices.
Up/Down monitoring of SNMP-enabled network devices
Internet Service(s) availability.
Event Log monitoring.
Backup monitoring.
24 / 7 / 365 remote troubleshooting and resolution for servers.
Desktop optimization services (Operating System & MS Office updates, disk de-fragmentation, temp file deletion, common program updates (optional))
Server preventative maintenance.
Active Directory Health Check.
Exchange Health Check.
Remote Access to desktops (if needed).
SDWAN Managed Network along to Policies changes based on client request.
Third Party Network monitoring and performance and periodically outages reports providing.
Network investigating and troubleshooting.

Network Administration/Reporting .

Monthly discussion to review current network health.
Monthly report on all centralized services
Network documentation & Technology asset management .

Reactive Support Services

Business Hours (8am-6pm) Remote Support (Phone / Email / Remote Session/WhatsApp) – Included for all services description.
Secure online customer portal (enter/update service tickets, view ticket status)
End user ‘How To’ questions.
Problem isolation and resolution.
Discounted After Hours, Weekend and Holiday Onsite Support.

Ongoing Support

1. Submit a ticket through our ticket system at http://.com

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